Privacy Policy

Last updated: October 30, 2025

At Best Flows, we take the protection of your personal information seriously. This privacy policy explains what information we collect, how we use it, and how we protect it when you visit our website or participate in our courses.

1. Who We Are

Best Flows
CVR No.: 42835161
CVRP No.: 1027780276
Address: Bredgade 33A, st., 1260 Copenhagen K, Denmark
Phone: +45 31 16 44 04
Email: info@bestflows.dk

Best Flows is the data controller responsible for processing your personal information in accordance with this policy and applicable data protection laws (including the GDPR).

2. What Information We Collect

We may collect and process the following types of personal information:

• Name and contact information (email address, phone number)

• Information you provide when contacting us via forms or email

• Information about your use of the website (e.g., IP address, browser type, pages visited)

• Course Registrations and Related Communications

• Consent Settings and Communication History

We do not store payment information on this website. All payments are processed securely through an external online store.

3. How We Use Your Information

We use your personal information for the following purposes:

• Responding to inquiries and providing customer service

• To manage course registrations and distribute practical information

• To send news, information, and updates about upcoming courses (if you have given your consent)

• To analyze and improve our website and services

• Compliance with Legal Obligations

4. Legal Basis for Processing

We process your information based on one or more of the following legal grounds:

• Your consent (e.g., for newsletters or marketing)

• Fulfillment of an agreement (e.g., when registering for a course)

• Legitimate interest (e.g., to improve our website and services)

• Legal obligation (e.g., in connection with financial reporting and bookkeeping)

5. Retention Period

We retain personal information only as long as necessary for the purpose for which it was collected, or as required by law.
When the information is no longer needed, it is securely deleted or anonymized.

6. Disclosure of Information

We only share personal information with trusted partners when necessary, including:

• Service providers who assist us with the operation of our website or email communications

• Payment and booking systems on our external online store

• Public authorities, if required by law

All data processors who handle information on our behalf are subject to data processing agreements and comply with the GDPR.

7. Cookies

Our website uses cookies to improve the user experience and analyze traffic.
You can choose which cookies to allow or withdraw your consent via the cookie banner or your browser settings.

Read more in our Cookie Policy.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Get an overview of the information we have about you

• Have information corrected or deleted

• Withdraw Your Consent

• Object to processing or request restriction

• Receive a copy of your information (data portability)

If you wish to exercise your rights, you can contact us at info@bestflows.dk.
We respond to inquiries within 30 days in accordance with data protection laws.

9. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or loss.

10. Changes

We may update this privacy policy from time to time. The most recent version will always be available on this page.

If you have any questions about this privacy policy or how we process your personal information, please feel free to contact us at info@bestflows.dk.